MaxICo Labs — applied AI studio

A chatbot that doesn't annoy customers, but closes their requests.

Not a primitive menu tree, but an AI that understands questions in natural language. In Telegram, Instagram, WhatsApp, on your site. Knows your business, answers like a manager, hands complex cases to a human.

What it is and who it's for

An AI-powered chatbot: it answers customer questions in text, drives toward a request or booking, works around the clock. Not “press 1, press 2”, but a real dialogue with an understanding of context.

Who it's for: businesses with a flow of repetitive inquiries in messengers and site chat: shops, services, booking, support.

How it works

01

We give it a knowledge base

Services, prices, FAQ, cases, terms. The bot answers only within what it knows.

02

We connect the channels

Telegram, Instagram DM, WhatsApp, a widget on the site — one persona everywhere.

03

The bot works, you see the logs

Closes requests itself, escalates complex ones to a human. Dialogues are logged — we keep training it.

Types of chatbots

FAQ bot

Answers common questions, takes load off the manager.

Sales bot

Qualifies, presents, drives to a request or payment.

Booking bot

Finds a time, books into CRM / calendar.

Support bot

First line: status, instructions, common issues, escalation.

Similar projects

All cases →

from $2

one-time, one channel. Each additional channel — +$400.

We lock the exact range after a free audit. Full pricing →

What if…

“How is it different from a regular button-based bot?”+

A button bot breaks on any non-standard question. An AI bot understands natural language, holds the context of the conversation, and answers to the point — not “command not recognized”.

“What if the bot says something dumb?”+

It works within your knowledge base (RAG) — no inventing services that don't exist. On an unrecognized request it doesn't fantasize, it says “I'll pass this to a manager” and escalates. All dialogues are logged.

“How many channels at once?”+

Start with one channel. Each next one (TG / IG / WA / site) is an add-on; the persona and knowledge base are shared.

Need a more complex AI agent (multi-agent, RAG, integrations)? AI agents

from the blog

Helpful reads on the topic

let's talk

Tell us where inquiries fall through — we'll build the bot.

30 min: channels, typical requests, CRM integration and a price range. No obligations.