We agree on a script
Services, prices, FAQ, cases, terms. The bot answers only within what it knows.
Chatbots
A scripted chatbot for business, with a clear human handoff.
Menus, prepared replies and request routing in one agreed channel. A custom-code FAQ chatbot starts at $200; equivalent builder implementation costs $100 less, with its subscription paid separately.
ChatbotsFAQ botSales botBooking botSupport bot
The task
What it is and who it is for.
A scripted chatbot follows an agreed menu, answers common questions with prepared replies, and hands requests outside the script to a person. The base includes one channel; booking, payments, integrations and AI conversations are scoped separately.
Which one do you need
Scripted chatbot or AI chatbot — how to tell them apart.
People searching for "AI chatbots" usually mean any automated reply in a messenger or website chat — and both product types on this page can cover that. The difference is in how the reply gets generated, not in whether the bot "is AI".
A scripted chatbot works off an approved menu and a fixed set of replies. Every branch is written and tested before launch, so the conversation is predictable: the bot never says anything you have not reviewed. This is the base product on this page, starting at $200, and it covers most FAQ, booking, and first-line support scenarios well.
An AI chatbot generates its answer from a knowledge base at the moment of the conversation, so it can handle free-form questions the script did not anticipate. That flexibility needs its own setup: a curated knowledge source, an evaluation set to catch wrong answers before customers see them, and a clear rule for when the bot hands the conversation to a person. We build this as an AI agent, priced and scoped separately from the scripted base.
In practice, most businesses start with a scripted chatbot to cover the repetitive 80% of inquiries cheaply and predictably, then add an AI agent once they know exactly which questions the script cannot handle. Starting with AI chatbots directly on a narrow, well-documented FAQ can also make sense — it depends on how varied your incoming questions really are, which we check on the first call.
A quick way to tell which one you need: list your last twenty customer conversations. If most fit five or six recurring topics — hours, price, delivery, booking a slot — a scripted chatbot will handle them at a fraction of the cost of an AI build. If a third of those conversations are genuinely unique, mention account-specific details, or require the bot to look something up before answering, that variety is what an AI chatbot is built for. Both types support the same channels — Telegram, Instagram, WhatsApp, and the website widget — so switching or adding the AI layer later does not mean abandoning the channel setup you already agreed on.
By industry
See the scenario in your context.
The process
From the request to a working version.
We show intermediate results early, so the logic can be checked before the final launch.
We connect the channels
One agreed channel. Additional channels and accounts are separate options; Viber is not supported.
You review logs and handoffs
Configured requests stay automated; complex or uncertain ones go to a person. Logs feed evaluation and improvements.
Capabilities
Types of chatbots
The final configuration is assembled from your process, data and the result you want to change.
FAQ bot
Answers common questions, takes load off the manager.
Sales bot
Qualifies, presents, drives to a request or payment.
Booking bot
Finds a time, books into CRM / calendar.
Support bot
First line: status, instructions, common issues, escalation.
Projects with these capabilities.
Pricing landmark
A starting point before the brief.
from $200
One agreed channel, menus, prepared answers and manager handoff. Scripted flows, not an AI agent. An equivalent builder implementation costs $100 less; platform subscription separately. No Viber.
The exact range is fixed after the task and dependencies are clarified.See the full pricingBefore we start
Questions that are worth answering now.
If your question is not here, Valera can clarify it or pass it to the team.
01Scripted chatbots: what is included?+
One agreed channel, menus, prepared answers and manager handoff. Scripted flows, not an AI agent. An equivalent builder implementation costs $100 less; platform subscription separately. No Viber. The channel, flow, answer texts and manager handoff rules. We choose custom code or a bot builder. Scope and timeline are agreed around the flow.
02Scripted chatbots: configurations, options and prices+
Інший / нестандартний функціонал: Custom quote. Додаткові можливості поза погодженою комплектацією. Вартість і строк визначаються після опису завдання. Scripted FAQ chatbot: from $200. Меню та готові відповіді на типові запитання з переходом до менеджера. Від $200 за простий погоджений обсяг, без генеративного AI. Це мінімум у погодженому обсязі. Реалізація на конструкторі: $-100. На $100 дешевше аналогічної базової розробки бота; знижка один раз, не на кожен канал/модуль. Доступність функцій перевіряється; підписка сервісу окремо.
03Scripted chatbots: scope boundaries+
AI conversations, complex bookings, payments and new integrations are separate. Builder subscriptions are external costs. Viber is not supported.
04“How is a scripted chatbot different from an AI chatbot?”+
A scripted chatbot follows approved branches and replies, so its behavior is predictable and easier to check before launch. An AI chatbot can interpret free-form messages but needs a separate configuration, knowledge sources, testing and handoff rules.
05“What if the bot says something dumb?”+
A scripted bot uses the approved responses and branches. We test the paths before launch; cases outside the script are routed to a manager. AI response generation requires a separate configuration.
06“How many channels at once?”+
The base includes one agreed channel. Each additional channel is scoped separately.
07“Is this an AI chatbot or just buttons?”+
Both live on this page because they're adjacent products. A scripted chatbot (from $200) replies with prepared text along an agreed tree. An AI chatbot with free-form dialogue and natural-language understanding is /services/agents: there the model composes the answer within a knowledge base instead of picking from pre-written branches.
08“How much does a turnkey AI chatbot cost and how long does it take?”+
A scripted chatbot on custom code starts at $200; a builder equivalent starts at $100 (plus its own subscription, paid separately). Timeline depends on the menu branches and channel: a basic FAQ bot on one channel is usually agreed and launched within 1-2 weeks after the introductory call. The AI version with free-form dialogue is scoped separately on /services/agents.
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Next step
Tell us what work AI should do
Describe the process, employee role, or type of requests you want to automate. We will propose an AI solution architecture and implementation scenario.