[/services/agents] · AI agents & chatbots
A bot on TG / IG / WA / your website / by phone that knows your base: services, prices, cases, FAQ. It qualifies the lead, logs it in the CRM, and hands the manager only deals that are ready. Closes 30-60% of inquiries on its own.
online
Valeriy Yosypovych
AI manager · 45 y.o.
Thinking about an AI agent? Tell me where your leads come from (TG / IG / WA / website) — I'll scope it in a minute.
// one conversation — in the hero and in the bubble bottom-right
[01] a filter before we start
[02] 4 types of agents
4 different types — different tasks, different logic, different prices. Most people go with the combo (sales + support).
Handles the first touch: answers "how much does it cost?", "what's included?", "when can we start?". Qualifies leads by your criteria (budget, niche, intent) and creates a CRM lead with full context. Your manager steps in on a ready prospect, not a cold inbound call.
Example: An aesthetic-medicine clinic. A bot in IG DMs: asks about the procedure, runs a basic check for medical contraindications, offers the nearest slot, and hands the admin a lead with context.
from $1,000 for a single channel. Multi-channel (TG + IG + WA) +$400.
RAG over your knowledge base (FAQ, documents, manuals). Answers 60-80% of repetitive inquiries. It doesn't "know everything" — it knows exactly what you gave it. When it doesn't know, it honestly says "I'll pass this to an expert" and escalates.
Example: A SaaS for accounting. A bot in the client's Slack channel: answers feature questions, cites specific sections of the documentation, and opens a Linear ticket on complex cases.
from $1,400 (a basic RAG base). +$600 for each additional 100 documents in the base.
For small and mid-sized businesses where a single bot has to handle everything. The logic: figure out what the client wants (new sale vs. existing-customer support), then branch the scenarios. Our most requested option.
Example: An online clothing store. A bot in TG: for new customers — catalog, sizes, delivery; for existing ones — order status, returns, exchanges. It knows the catalog and the order database.
from $2,000. Includes 2 flows + CRM integration.
A bot that takes phone calls. Service booking, FAQ, reminders. Integrates with Binotel / Stream / Asterisk / Twilio. The voice is synthetic (ElevenLabs) or cloned from your own manager.
Example: A dental clinic. The voice agent takes a "my tooth hurts" call — gauges severity (1-10), offers the nearest slot, and in an acute case hands off to the on-call dentist.
from $1,600. +$200/mo for a phone number + ~$0.10/min of traffic.
[03] pricing
The exact price comes after a 30-min audit. These are the starting points we work up from.
| Configuration | Price (from) | Timeline |
|---|---|---|
| Sales bot, single channel (TG or IG or WA) | $1,000 | 2-3 weeks |
| Sales bot, multi-channel (TG + IG + WA + website) | $1,600 | 3-4 weeks |
| Support bot with RAG (up to 100 documents in the base) | $1,400 | 2-3 weeks |
| Combo (sales + support) | $2,000 | 3-4 weeks |
| Voice agent (telephony) | $1,600 | 3-5 weeks |
| Complex agentic logic (multi-agent, sub-agents, tools) | from $3,000 | 4-6 weeks |
| Conversation analytics dashboard | +$600 | +1 week |
| Retainer (support + improvements) | from $400 / mo | starts within a week |
| Free 30-min audit | $0 | after booking |
* Hosting the agent is billed separately: $40-100 / mo depending on load. Model API costs (OpenAI / Anthropic) are separate, at cost, $60-400 / mo depending on volume.
[04] in your niche
Find your industry — you'll see a typical example.
A consultant bot in TG / IG. Knows the catalog, stock, delivery, and returns. Closes 50-70% of routine inquiries ("is the XL in red available?", "when will it reach Lviv?"). A manager only steps in on hard cases.
Typical ROI: $1,000 → 60 hours / mo saved on support
White-label for your own clients. You build an AI bot under the client's brand (dental, school, e-com). Your PM is on the front line, our team handles production. Details on /for-agencies.
Partnership from $3,000 / mo retainer
An AI admin in IG DMs and WhatsApp. Shares pricing and open slots, handles no-shows (reminds, reschedules). "My tooth hurts" — gauges severity, offers the nearest appointment, hands off to the on-call dentist.
20+ hours / mo saved on admin staff
An AI mentor in the course's TG chat. A student writes "I don't get module 3" — the bot searches the materials and explains with a citation. Warms them up to upgrade to the next cohort. Saves mentors 30+ hours / week.
Frees up 30+ hours / week for mentors
A RAG bot over your document base. A client writes "here's our situation" — the bot finds similar cases in the base, gives a preliminary answer, and hands it to a lawyer with context. Saves 60% of first-touch time.
First-touch 3x faster
An AI advisor for agronomists. "My wheat leaves are yellowing" — the bot asks 2-3 follow-up questions, searches the base of agronomic standards, and offers a preliminary hypothesis and a fertilizer recommendation. Complex cases go to the company agronomist with context.
Up to 5 farms per agronomist
AI in IG DMs: online booking for a stylist and time slot, no-show reminders, a loyalty program ("you haven't been in for 2 months — here's a discount"). The admin doesn't sit in the DMs all day.
Fewer no-shows, 24/7 booking without an admin
The bot tracks memberships and attendance, reminds members to renew, wins back those who stopped coming, and answers "what's the schedule / how much is it?". Retention grows without manager calls.
Better membership retention + reactivated "dormant" members
AI takes table reservations in TG / IG, answers about the menu, hours, and private events, and collects pre-orders. The host isn't distracted by messengers during the rush.
Reservations and answers 24/7 without a host
An agent bot catches leads from OLX / DOM.RIA / ads 24/7, qualifies them (budget, area, type), pulls matching listings from the base, and schedules a viewing. The realtor steps in on a hot lead, not a "got a question".
No overnight lead gets lost
A voice + chat agent: books repairs/maintenance, answers "how much is an oil change", and reminds about seasonal service. The mechanic doesn't leave the car to take calls.
Repair bookings without pulling the mechanic away
[05] we live on what we sell
Valeriy Yosypovych is the peek card on the right and across the site. He's our live combo (sales + support). He knows every MaxICo Labs page, the prices of every service, the cases from the database, and qualifies you before handing you off to Maxim on Telegram. What we show clients — we use ourselves.
300+
dialogs over the past month
~60%
of inquiries closed on its own, without passing to Maxim
14
pages it knows, with context on each
* figures are illustrative and refresh monthly. Exact numbers live in Maxim's admin panel.
[06] cases
[07] common objections
In our experience — no. The bot handles the first touch and repetitive inquiries. Managers are freed from "when are you open?" and "how much is it?" and focus on complex deals. Not a single client of ours has laid anyone off because of a bot.
In 90% of cases — at first, no. Modern models speak naturally. In TG / IG DMs the difference is especially blurred. Asked "are you a bot?", the bot honestly says "yes" (it's our firm policy — we don't deceive), but the vast majority of clients get what they wanted and don't give it a second thought.
Three levels of protection: 1) Knowledge base — the bot answers only within the bounds of what you gave it (RAG mode). No hallucinating about services you don't offer. 2) Fallback logic — on an unrecognized request the bot doesn't make things up; it writes "I'll pass this to an expert" and escalates. 3) Logs of every dialog — you can review weekly what went wrong and refine it.
KeyCRM, AmoCRM, Bitrix24, HubSpot, Pipedrive, Salesforce, Monday, ClickUp, Notion, Google Workspace, Microsoft 365. If your system isn't on the list, we build the integration via API in 1-2 weeks.
Whatever we agree on. The options: 1) Ours — we host it, you pay $40-100 / mo. No headaches. 2) Yours — we deploy to your server (Hetzner, AWS, or another). We hand over access and documentation. You keep 100% control. 3) Hybrid — critical data stays with you, some modules stay with us.
Yes, that's the RAG mechanism. We load your documents (PDF, DOCX, MD, Notion, Google Docs) — and the bot starts answering based on them. It's not "fine-tuning the model", it's search-over-the-base. It works right away and updates as you add new documents.
[08] let's talk
A 30-min conversation, with a conclusion on the agent type (sales / support / combo / voice) and a price range. No slide decks, no pressure.
// if it turns out a bot isn't your tool — on the call we'll honestly say "this isn't for you" and point you to what to look at instead.
